Terms of Service

Effective Date: January 1, 2025

Welcome to TributoPro (tributoupro.com). These Terms of Service govern your use of our online platform and related offerings. By engaging with our services, digital materials, or physical publications, you agree to these terms.

1. Professional Support Services

TributoPro provides analysis and expert support related to tax obligations and reporting. Our team designs tailored solutions based on the information you provide.

1.1 Schedule and Scope

Each engagement is defined by a project brief outlining timelines, deliverables, and fees. Modifications to scope may require additional acknowledgment and adjusted charges.

1.2 Cancellation and Rescheduling

Clients may cancel or request a change in schedule up to seven (7) calendar days before the confirmed start date for a full credit. After commencement, services may not be fully refundable but can be rescheduled once at no extra charge, subject to availability.

2. Digital Materials

TributoPro offers online guides, templates, and tutorials in downloadable format. Access is granted after full payment.

2.1 Access and Delivery

Links to download digital materials are provided to your registered email upon purchase confirmation. Ensure your account email is accurate.

2.2 Refunds

Due to the nature of digital delivery, customers may request a refund within fourteen (14) days of purchase only if no downloads or accesses have occurred. To request a refund, please contact us with your order details.

3. Physical Publications

Physical materials include printed reports, manuals, or other tangible items shipped to your address.

3.1 Returns

Physical items may be returned within fourteen (14) days of delivery in original condition. Return shipping costs are borne by the client. Once we receive and inspect the return, we will issue a refund of the item price within seven (7) days.

4. Fees and Payments

All fees are payable in advance through our accepted online methods. Specific charges for each offering are listed on the order page or proposal. Failure to complete payment will suspend your access or delivery.

5. Refund Policy Overview

Our refund guidelines vary by offering type. Please review the sections above for details on services, digital materials, and physical publications.

5.1 Service Credits

For cancelled support services within the allowed window, we issue credits equal to the paid amount. Credits can be applied to future engagements within one year of issuance.

5.2 No-Refund Offerings

Certain expedited or fully customized services are non-refundable due to the immediate allocation of dedicated staff and resources. Such offerings will be clearly marked as non-refundable prior to purchase.

6. Service Transfers

Clients may transfer eligible service credits to another individual or entity upon our written approval. To initiate a transfer, please contact us with the recipient’s details.

7. Contact Information

Address: 23 Ruiz de Alarcón Street, 28014 Madrid, Spain

Phone: +34686469481

Business ID: C47763693